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Privacy Policy

This policy explains how MED46 Inc handles personal information and health information.

Who we are

MED46 Inc, doing business as Med46

2021 Fillmore St PMB2288, San Francisco, CA 94115, United States

info@med46.com

Scope

This policy applies to the Med46 website and services offered to users in the United States.

What we collect

  • Information you provide, such as name, email, and settings
  • Health information and documents that you upload or connect
  • Technical data, such as cookies, browser, and usage analytics
  • Information from connected sources that you authorise

Why we process information

  • To provide, operate, and support the service you request
  • To detect and prevent security and financial fraud or direction
  • To maintain security, prevent misuse, and comply with law
  • To communicate with you about the service

AI and your information

Med46 does not use your personal information or any health records to train AI models.

If a third party AI service is used to generate an output you request, we send only the minimum data needed and configure retention off and training off.

Legal bases

  • Your consent for processing sensitive health information that you upload or connect
  • Performance of a contract, to operate your account and deliver requested features
  • Legitimate interests for security, analytics, and service improvement where permitted

Sharing

  • With recipients you select, such as a hospital or a caregiver
  • With service providers that assist in delivering the service, under contract
  • When required by law or to protect others' rights

International transfers and hosting

Data is hosted in the United States on Amazon Web Services. Where service providers process data outside the United States, we apply contractual and technical safeguards.

Security

Encryption in transit and at rest, multifactor authentication for staff, role-based access, audited administrator access, continuous logging and monitoring, and regular security testing.

Retention

We retain information while your account is active and as needed for the service and legal requirements. Backups follow a limited retention schedule. You may request deletion at any time.

Your rights and choices

You may access, correct, export, or delete your information. You may stop sharing at any time. To exercise your rights, contact

info@med46.com

.

Children

The service is for individuals aged 18 and over. If you believe someone under 18 has provided information, contact us so we can remove it.

Cookies and tracking

We use essential cookies to operate the site. We may use optional analytics to improve the service. You can control cookies in your browser. Where required by law, a consent banner will provide choices for optional analytics.

Contact and complaints

For privacy questions or complaints, email

info@med46.com

or write to the address above.

Last updated: 25 November 2025